Understanding KYC Verification

What is KYC?

Know Your Customer (KYC) is a verification process required by financial regulations to verify the identity of our users.

Why KYC is Required

- Legal Compliance: Meet international financial regulations
- Security: Protect your account from unauthorized access
- Trust: Build a secure and trustworthy platform
- Anti-Money Laundering: Prevent fraudulent activities

KYC Verification Process

Step 1: Personal Information

Provide accurate personal details:
- Full legal name
- Date of birth
- Address
- Phone number
- Email address

Step 2: Document Upload

Submit clear photos of:

Identity Documents (Choose one):
- Passport
- National ID card
- Driver's license

Address Proof (Choose one):
- Utility bill (recent)
- Bank statement
- Government correspondence

Step 3: Selfie Verification

- Take a clear selfie
- Hold your ID document next to your face
- Ensure good lighting and visibility

Document Requirements

Photo Quality Guidelines

- High Resolution: Clear and readable text
- Good Lighting: Avoid shadows and glare
- Full Document: All corners visible
- No Editing: Original, unmodified images

Common Rejection Reasons

- Blurry or low-quality images
- Expired documents
- Partial document visibility
- Name mismatch between documents

Verification Timeline

| Verification Level | Processing Time | Features Unlocked |
|-------------------|-----------------|-------------------|
| Level 1 | 24 hours | Basic features |
| Level 2 | 48-72 hours | Full investment access |
| Level 3 | 5-7 days | Premium features |

After Verification

Once verified, you'll enjoy:
- ✅ Full platform access
- ✅ Higher deposit/withdrawal limits
- ✅ Priority customer support
- ✅ Access to premium investment plans

Privacy and Security

Your personal information is:
- Encrypted: Protected with advanced encryption
- Confidential: Never shared with third parties
- Secure: Stored in secure data centers
- Compliant: Handled according to GDPR standards

Need Help?

If you encounter issues:
1. Check document requirements
2. Ensure photo quality
3. Contact our support team
4. Use live chat for immediate assistance

Remember: KYC is a one-time process that ensures the security of your account and compliance with regulations.